Q: Mandatory Appended Message Sent via API
Hi Mat,
Thank you for creating such a great app. I really appreciate it.
I am reaching out because I encountered an issue. When I manually add a contact by clicking the action button on rockstarsms.app, the Mandatory Appended Message (STOP to opt-out. HELP for help. Msg&Data rates may apply.) is not sent. However, when I add a contact using the API, the message is sent automatically.
Is there a way to configure this setting, or is this a bug?
I would appreciate your guidance on this matter.
Looking forward to your response.
Duplex Cleaning
MatKoenig
Feb 10, 2025A: This is not a big. When you manually add someone, the assumption is that you’ve already gotten express written consent. When someone comes through the API it is assumed that they’ve just filled out something on your other site (like a form) where they’ve are just now “opting-in” so it is sending them the acknowledgment. Btw, AppSumo doesn’t allow support issues in the questions so in the future please use the help desk at https://support.easytextmarketing.app
God bless you and have a great week.