So, let’s break this down. You bought a Lifetime Deal, which means you made a one-time payment and now expect us to give you every premium feature forever—including whitelabeling, which is usually reserved for Business Accounts.

Let’s be real—if we gave everyone full whitelabeling in a Lifetime Deal, how exactly would we continue to grow and improve the platform? Should we just run everything for free while covering all the server costs, support, and updates indefinitely? Sounds like a solid business strategy… if we planned on going bankrupt in two months.

The reason whitelabeling is not included is simple:
👉 It’s a premium feature that allows companies to use our platform as their own. If we gave that away for a one-time payment, we’d be funding your brand instead of our own—forever. Not exactly a win-win.
👉 We need sustainable revenue to continue improving and keeping the platform alive. Giving away high-value business features for a one-time fee isn’t exactly how companies stay in business.

So no, whitelabeling isn’t part of the Lifetime Deal, and it never was. If that’s a dealbreaker, then this deal just isn’t for you. Otherwise, enjoy all the great features you do have access to—without the expectation that we’ll hand over the keys to the entire business for a one-time payment. 😉

“The plans in this offer only increase the Team size, not Business Account features.”
→ Correct! That’s exactly what the Lifetime Deal was advertised as. Nowhere did we say you’d be getting a Business Account. Expecting that is like ordering a burger and then complaining it doesn’t come with a steak.

“The codes are Workspace specific.”
→ Yes, they are. We never claimed otherwise. Each code applies to a workspace—this is how we structure our platform. Again, all in the deal details.

“Can not rename Workspace or its icon—needs Business Account.”
→ Bingo! Workspace branding is a premium feature. If we gave that away in a Lifetime Deal, we'd be handing over our brand so you could grow yours—for a one-time payment. That’s not how businesses work. bt we will give the option to changes name.

“UI is very poor, especially the small fonts and grey font colors.”
→ That’s your opinion, and UI preferences are subjective. Many of our users love the design, but thanks for the feedback! Maybe adjusting your screen brightness could help?

“Can not delete unwanted / Trial workspaces.”
→ Not true. You can delete workspaces. If you’re having trouble, just ask support instead of assuming it's impossible.

“Docs cannot be fully exported to PDF—only the first page is exported. Export is image-based.”
→ That sounds like an issue on your side, because full PDF export is supported. Maybe check again?

“File preview is not working. Have to download files even for TXT.”
→ File preview works for multiple formats, but not all the formats in existence. Expecting universal preview is a bit much—are we supposed to build a previewer for every file type ever created?

“In Docs - Cannot define multi-level folders.”
→ Not true. Multi-level folders exist. Maybe explore the features before making claims? Just a thought.

“In Docs - Code formatting is not working. Everything gets merged into one line.”
→ That’s an actual bug if true, so we’ll check.

“Docs can be shared as a Link but always include EdWorking branding. Needs Business Account.”
→ Correct again! Because—surprise!—branding removal is a premium feature. This Lifetime Deal wasn’t about giving everyone a Business Account for a one-time payment. That would be like Netflix offering a one-time fee for unlimited streaming forever. (Hint: They don’t, because it’s not sustainable.)

“Sorting of Spaces is not possible.”
→ Good feedback! That’s something we can consider improving. Thanks for the suggestion.