Hello I purchased 3 products; two codes worked well, but something went wrong with the third one. The product was added to my account twice, and I have 20 activations instead of unlimited. I wrote to the support email, but no one has replied to me yet. Please help.
For the best assistance, we recommend reaching out to our support team at the following link: http://wpmet.com/support-help/. Our dedicated team is ready to help you resolve your issue promptly.
Hello, I was trying to add a license to the plugin. However, it doesn't have a license option. All I can see is the upgrade now option and if I click there it redirects to your website. Please suggest! Thanks!
I've used tools like this before and they dramatically increased load time of the website because of the large files added into the website that took time to load.
A: I understand your concern and want to assure you that our plugin does not affect website load times. It is built using community-standard coding practices, and there are no unnecessary files or code that could slow down performance. Additionally, all code has been minified to enhance loading speed. We are confident that our plugin will provide you with a smooth and efficient experience.
A: I would like to inform you that ElementsKit is fully compatible with Elementor Container. As an add-on plugin for Elementor, ElementsKit is designed to work seamlessly with all features of the Elementor plugin. I hope this clarifies your concern.
Q: Something went wrong with the third code.
Hello
I purchased 3 products; two codes worked well, but something went wrong with the third one. The product was added to my account twice, and I have 20 activations instead of unlimited. I wrote to the support email, but no one has replied to me yet. Please help.
Ataur_Wpmet
Nov 23, 2024A: Hello,
For the best assistance, we recommend reaching out to our support team at the following link: http://wpmet.com/support-help/. Our dedicated team is ready to help you resolve your issue promptly.
Best regards,
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Q: Hi! Can't add license on plugin
Hello, I was trying to add a license to the plugin. However, it doesn't have a license option. All I can see is the upgrade now option and if I click there it redirects to your website. Please suggest! Thanks!
Ataur_Wpmet
Nov 23, 2024A: Hello,
Please visit the following link: https://account.wpmet.com/?wpmet-screen=products
And generate a License for your website.
If you encounter any issues, please contact our support team at http://wpmet.com/support-help/.
Regards
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Q: Impact on Site Speed?
Hi,
I've used tools like this before and they dramatically increased load time of the website because of the large files added into the website that took time to load.
Has this been an issue for your users?
Ataur_Wpmet
Nov 23, 2024A: I understand your concern and want to assure you that our plugin does not affect website load times. It is built using community-standard coding practices, and there are no unnecessary files or code that could slow down performance. Additionally, all code has been minified to enhance loading speed. We are confident that our plugin will provide you with a smooth and efficient experience.
Share ElementsKit
Q: Important Q: Does Elements Kit work with Elementor's new Container Layout as opposed to the old Sections Layout? TY
Ataur_Wpmet
Nov 23, 2024A: I would like to inform you that ElementsKit is fully compatible with Elementor Container. As an add-on plugin for Elementor, ElementsKit is designed to work seamlessly with all features of the Elementor plugin. I hope this clarifies your concern.
Share ElementsKit
Q: Adding 3rd license
I am trying to add my 3rd license, but it only let me add 2 licenses. How can I add the third one?
Ataur_Wpmet
Nov 23, 2024A: Hello,
please contact our support team regarding your third license. We will investigate this issue and assist you in adding the third license.
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