Several Issues: Can't upload list + Hard to Navigate
I've tried working with the product since they are recommended by AppSumo
UX is quite hard to navigate. When I upload a list, it doesn't redirect me to the page where it shows the results
You still have to go to Exports > It will show you to Choose from the exports options
Just redirect me to that page!
Second is I'm trying to upload a list of companies multiple times
Tried to restart my computer, and also log-out & log-in to their website
But I still can't upload my list! I'm trying to work it out with them since they seem to be a great quality product but the user experience is a mess.
Now I'm taking a portion of my time to write a review for this.
NOT SATISFIED.
ash_brandnav
Jan 10, 2025Hi 101898508767895557408,
We sincerely apologize for the inconvenience you experienced. This is not the kind of experience we want you to have with BrandNav.
The issue has been resolved within 12 hours of being reported (as it occurred during night-time in our timezone).
We kindly request you to reach out to our support team for assistance and wait for our response.
Thank you for your understanding and patience.