Q: Does Encharge support "wait" step and flow step features?
I have a question regarding a specific use-case:
I have a custom date field in which I put the end date of a paid membership. I want to have a "wait" step in which the condition is "wait until <custom date> is today" - is that possible?
I also need a flow step with which I can say "go to" and then bring the contact to a specific point in our automation (e. g. to a waiting step in the beginning of the automation).
Could you please let me know if this is doable with Encharge and if yes, how does it work?
Many thanks in advance!
David_Encharge
Jun 4, 2025A: Hey Melanie! 👋
Great questions — and yes, Encharge can handle both of those use cases:
✅ "Wait until date"
You can use the "Wait until condition is met" step in a Flow, and set the condition to something like:
Custom Field "Membership End Date" is today
This way, contacts will pause at that step until the custom date matches the current day — perfect for membership logic like yours 🙌
✅ "Go to" step
Encharge also supports a "Go to" step in Flows — it lets you jump to any other step in the same Flow, including back to a Wait step or another section entirely. That gives you a lot of flexibility for looped logic or splitting based on behavior.
Let us know if you’d like help sketching it out visually — or feel free to ping our support team and they can show you a quick example 😊
melanie_focccusPLUS
Verified purchaser
Hi David! Thanks a lot for your speedy response. That's very helpful and sounds great.
More than happy to help :)