Q: Encharge & e-commerce
- Is it possible to view metrics like revenue and conversion rate for Shopify & Woocommerce workflows?
- Can we insert dynamic product lists in e-mail like most recent in-stock products of a category?
- Can I trigger an automation when a new customer is created in Shopify or when a customer is updated? (Not via webhook but via direct integration because we don't have access to personal data when using webhooks with Shopify Basic plan)
- Can I update Shopify customer meta fields in a workflow?
- Can I make an API call or webhook trigger as an action in a workflow?
David_Encharge
May 8, 2025A: Hey soyoo.re, thanks for your great questions! Here’s a straight answer to each:
Metrics like revenue and conversion rate for Shopify & WooCommerce workflows?
❌ Not currently available in Encharge.
Dynamic product lists in emails (like most recent in-stock products of a category)?
❌ Not possible at the moment.
Trigger automation for new Shopify customers or customer updates?
✅ Yes! You can trigger automations directly when a new customer is created in Shopify or when customer fields are updated.
Update Shopify customer meta fields in a workflow?
❌ No, this isn’t supported.
Make an API call or webhook trigger as an action in a workflow?
✅ Webhooks, yes. API calls, no.