Q: Ingest API Not Available

Why isnt the Ingest API (a core way to update client contacts) not available to App Sumo users, without which using advanced flows is almost impossible.

How else can we update customer data without importing csvs all the time? For example if a user field is updated, how can we use javascript to update the data in encharge and keep them in sync (without using third party tools like zapier) We should be able to call your API to update the user contacts.

I am also told that using your Javascript API by way of using enctracking.identitfy, is also not a recommended approach.. this leaves us with no ways to update contacts using JavaScript.

Furthermore Stripe subscription are not synced, despite those fields being preset in the user profile -- How else can we sync the users subscription status? i.e period, status, plan, price, MRR etc..

Rishi_SinosendPLUSMay 7, 2025
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