Encharge Reviews

I've been using Encharge for a few weeks now and I'm genuinely impressed. As someone managing multiple brands across several languages, I needed a flexible and visual tool for automating emails – and Encharge delivers.
The visual flow builder is a highlight: intuitive yet powerful. Tagging and segmentation make it easy to keep contacts organized across different projects and purposes.
I'm still exploring all the features, but I've already set up quote request flows, onboarding emails, and targeted follow-ups with very little effort.
Support has been responsive, and the documentation is clear. For a lifetime deal, this is an excellent investment.

I actually like this more than MailChimp. This is saving me a lot on annual operation costs.

I've been a loyal Encharge user for years and have generally loved the product for its power and flexibility. However, 2025 saw a major operational misstep during what I believe was a new process hand-off, and it shook my confidence.

My account was first paused over suspicions of sending cold campaigns (which is not my practice- they flagged BreakCold leads, another appsumo tool, based on the name). After agreeing to clear things up, support accidentally deleted all my leads—contacts I’d grown over years from legit sources: website visitors, clients, LinkedIn, etc. I never authorized these deletions and suddenly lost vital data without being warned. To their credit, support provided a backup restoration of my contacts, but when my account was finally reinstated, a segment trigger was missed by support, causing all my contacts (including those just restored) to receive unintended marketing flows—effectively spamming my entire list. This was deeply embarrassing and potentially damaging. While support reacted quickly to stop the flows once I noticed, their new process clearly failed both technical safeguards and communication protocols.

I do want to highlight that support was responsive throughout, and they did make good faith attempts to solve the issues as they unfolded. But this sequence—account pause, mass deletion without consent, partial restoration, and then a bulk send error—should never happen for a SaaS CRM. The stress of nearly losing my list and then mistakenly emailing everyone makes it hard to rate higher. With all that said, I’m sticking around, hoping management stability improves, but until there’s more reliability, I can only recommend with caution.

I'm email automation expert for last 8 years
Using it for more then 3,5 years for my own business
Really solid tool.
Even though I pay monthly for it as we overgrown LTD maximum - still worth it and one of the best offer on the market.

Thank you guys for a great tool

Wow. encharge is gold.
For context - I’ve used Zago, Acumbamail, mailerlite, Convert Kit, and Tarvent. For LTD, Tarvent has been the best. Really solid delivery rates, and everything is customizable. But the UI is terrible.
Since I already have Tarvent, I wasn’t excited to buy another email platform. But last week I learned that over 200 subscribers didn’t have my daily newsletter tag attached because of some mistake in an automation. I went to the automations and just froze. I had no idea where to look, or how to fix it. It was going to take hours to attempt to fix this...
So I grabbed Encharge - and it’s been amazing. The flows are simple to build. Everything works with the fewest number of clicks. Using it is as intuitive as ConvertKit is - Super happy with it!

Will test the deliverability next week, but from what I’ve seen, it looks promising. I in 3 businesses in my 9-5, and I’m looking at bringing all of them over to Encharge (if they can get a Shopify integration up)