Evolup Questions

Showing 1 - 20 of 222 questions

Q: Unable to access any more

Hi is there something wrong with the platform, all I get now is

This site can’t be reached
admin.evolup.com took too long to respond.
Try:

Checking the connection
Checking the proxy and the firewall
ERR_TIMED_OUT

chantelle_edwardsPLUSNov 15, 2024
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Founder Team
Lea_Evolup

Lea_Evolup

Nov 15, 2024

A: Hello,
We did experience slowdowns early this morning, but the situation has been resolved. If the issue persists on your end, please do not hesitate to let us know by contacting us directly via the conversation system on your back office or on contact@wizishop.com
Our teams will be able to identify you and guide you 😊
We apologize again for the inconvenience caused.

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Q: For 5$ / month , 500 product and sync

Can we cancel this once we import all products in our niche? After initial imports 50 product / month is enough

celibacyPLUSNov 8, 2024
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Founder Team
Lea_Evolup

Lea_Evolup

Nov 8, 2024

A: Hello,
Yes, you can cancel it after importing your products.
However, by canceling it, you are also canceling the automatic synchronization of the 500 products. You will only be able to synchronize 50 products per month.

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Q: Can you add custom header scripts?

tom895PLUSNov 5, 2024
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Founder Team
Lea_Evolup

Lea_Evolup

Nov 5, 2024

A: Hi,
Yes, you can add custom header scripts to your Evolup site 😊

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Q: Can this be added onto a subdomain of domains we own?

tom895PLUSNov 5, 2024
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Founder Team
Lea_Evolup

Lea_Evolup

Nov 5, 2024

A: Hello,
Yes, you can add Evolup to a subdomain of a domain you own.

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Q: I can't seem to get my store active and al your documentation is in french for wizishop

I can't seem to get my store active and al your documentation is in french for wizishop

ca4ab46236534b39b3790581e33fad3dNov 4, 2024
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Founder Team
Lea_Evolup

Lea_Evolup

Nov 4, 2024

A: Hello 😊
If you have any questions regarding the setting up of your store, please contact us directly via the conversation system on your back office.
Our teams will be able to help you and identify you.

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