A: Hey there! Our tool is designed as a pre-accounting solution that makes managing both personal and business expenses super easy. Right now, we don't offer native integrations with every bank or credit card provider worldwide—there's a lot of ground to cover! We're actively exploring more native integrations in the future, so stay tuned for updates!
A: Thanks for asking! If each of your corporations only needs one person to report expenses, then opting for a separate Tier 1 plan for each (i.e., Tier 1 x 4) is the way to go. This way, you get a dedicated workspace for each company, keeping your expense data separate and organized.
Thanks for the suggestion! Right now, each account comes with one workspace, though you can join multiple workspaces as a team member. While this isn’t part of the current campaign, we’re definitely taking your feedback into account for future updates.
Q: attach or email receipts
I see that you can scan receipts. Is there a way to attach or email receipts so that they get recorded and submitted?
A: Yes, you can easily attach or email your receipts! Just head to Settings > Integrations > Email to Expense and activate it. Once you do, you'll get a dedicated email address where you can send your receipts, and they'll be automatically recorded for you.
I tried to log into the app on my phone yesterday, but after clicking the link in the login email, the app opened and then returned to the login screen. I attempted this several times with no success. What should I do?
A: Hi there! It sounds like the login link you received is tied to the device where you requested it. If you requested the link on a desktop, it won't work on your phone. To log in on your mobile app, please request the email link from the app's login screen, then open your email on your phone and click the link—it should open the app automatically. If you're still having trouble, please send us a...
After trying various methods, I found that it seems to be due to insufficient phone memory, causing the app to close when switching. As a result, when clicking the link to return to the app, it leads to a cold start of the app.
Q: Japanese
Hello. It is possible scan receipts, invoices, etc written and printed in japanese?
Share ExpenseMonkey
Q: Integrations & Countries?
Do you have native integrations with all the banks & CC providers worldwide?
I am looking to manage my personal as well as my company's expenses
Jaroslav_ExpenseMonkey
Feb 20, 2025A: Hey there! Our tool is designed as a pre-accounting solution that makes managing both personal and business expenses super easy. Right now, we don't offer native integrations with every bank or credit card provider worldwide—there's a lot of ground to cover! We're actively exploring more native integrations in the future, so stay tuned for updates!
Share ExpenseMonkey
Same question
Q: If I own multiple corporations and need business expenses for each, do I buy tier 4 or do I buy tier 1 x 4?
My companies need separate expenses for each, so what’s better?
Jaroslav_ExpenseMonkey
Feb 20, 2025A: Thanks for asking! If each of your corporations only needs one person to report expenses, then opting for a separate Tier 1 plan for each (i.e., Tier 1 x 4) is the way to go. This way, you get a dedicated workspace for each company, keeping your expense data separate and organized.
Share ExpenseMonkey
Would be nice if you could add workspaces in Tiers
Thanks for the suggestion! Right now, each account comes with one workspace, though you can join multiple workspaces as a team member. While this isn’t part of the current campaign, we’re definitely taking your feedback into account for future updates.
Q: attach or email receipts
I see that you can scan receipts. Is there a way to attach or email receipts so that they get recorded and submitted?
Jaroslav_ExpenseMonkey
Feb 20, 2025A: Yes, you can easily attach or email your receipts! Just head to Settings > Integrations > Email to Expense and activate it. Once you do, you'll get a dedicated email address where you can send your receipts, and they'll be automatically recorded for you.
Share ExpenseMonkey
Q: Unable to Log into App Using Email
Hi,
I tried to log into the app on my phone yesterday, but after clicking the link in the login email, the app opened and then returned to the login screen. I attempted this several times with no success. What should I do?
Thank you.
Jaroslav_ExpenseMonkey
Feb 20, 2025A: Hi there! It sounds like the login link you received is tied to the device where you requested it. If you requested the link on a desktop, it won't work on your phone. To log in on your mobile app, please request the email link from the app's login screen, then open your email on your phone and click the link—it should open the app automatically. If you're still having trouble, please send us a...
Share ExpenseMonkey
Verified purchaser
After trying various methods, I found that it seems to be due to insufficient phone memory, causing the app to close when switching. As a result, when clicking the link to return to the app, it leads to a cold start of the app.