Q: Problem with the feedback display
I purchased the app but, although several people have left me feedback using the link, I can’t see any feedback in the View Feedback & Reviews section. I sent a message to support 3 hours ago, but still haven’t received a response. Can you let me know what the problem is?
Thank you
Massimo
Massimo75PLUSEdited Mar 14, 2025
Founder Team
PieterFeedbackLink
Mar 14, 2025A: I Massimo, thanks for the question - however as indicated, please use our official support channel through the dashboard for support queries.
Also, please note that we have a sub 24-hour response rate for all support queries (weekdays). Depending on the time, this means your query will be answered between 1-24 hours.
Thanks,
Pieter
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