4.7
Taco ratings
Customers appreciate Feedback Link for its seamless setup process, customizable review collection, and effective social proof display. The tool's ability to automate review requests and integrate with various platforms has been a game-changer. However, some users have encountered minor issues with customization options and technical compatibility. Despite these, Feedback Link's overall rating of 4.7 out of 5 and positive customer feedback make it a worthwhile investment, especially with the lifetime access and commitment from the co-founders.
AI-powered summary of customer reviews
Verified purchaser
Excellent Tool! Great way to get more feedback and increase sales.
This tool was easy to set up and it very powerful in getting more people to leave reviews. An invaluable tool for a very low cost. It's amazing how it syncs with Google Reviews and other sites without charging a monthly fee.
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Verified purchaser
Great way to display and showcase your Google My Business & Facebook reviews
I was looking for a great way to display my clients reviews and Feedback Link exceeded my expectations, not only filters and showcase your reviews BUT also is a whole platform for getting more positive reviews and feedback! As a suggestion, showcase our reviews is the most important part of everything, hope you keep improving the visuals and ways to show it on our websites.
Congrats!!
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Verified purchaser
A disappointment. Not working on Hostinger
I have requested a refund for the app. I have to say that at first I liked how the dashboard and widgets that you could create were organized, but on my site hosted on Hostinger does not work (really strange since it is a very important and well-known host). The link that opens to be shared with customers directly is a test link and not the official one, but this is not indicated in the dashboard and you have to modify it. It is taken for granted that attention should be paid to this aspect but it should be indicated. In addition, the customer service is really slow to respond and does not help you solve the communication problem with the app. On the official website there are no guides that can help you solve any operating problems. Many expectations at the beginning but a great disappointment. This app is the only one that has not worked so far on my site of all those I have tried, its scripts are not 100% compatible.
PieterFeedbackLink
Edited Mar 19, 2025Hi Massimo,
Thank you for taking the time to share your experience. We're sorry to hear you encountered difficulties. Our widgets are indeed compatible with Hostinger sites (as they are normal HTML sites) and any platform where HTML can be edited. However as communicated per email, customers sometimes may need some technical expertise to understand how their own HTML structure and CSS structures...
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Verified purchaser
Great value and quality👌
Considering how much trustpilot is charging for their widgets, one can't miss feedback.link. It quickly collected our reviews from google maps and trustpilot , and everything is customizable - the review collector page , the flow based on how many stars the user gives, the widgets (there are 3 widgets types) . And i upgraded to the video basic LTD as well, seems like a great feature, although havent used it yet. 👌
PieterFeedbackLink
Mar 28, 2025Thanks for the great review Mrapp!
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Verified purchaser
Not bad, a lot of potential
Not a bad product at all for the price when compared to similar products on the market. I ran into some issues when wanting to remove a logo and change my email address but the team addressed it. As a UX designer, I tend to be quite hard on software and other products when it comes to user flow, look, feel, etc and this product does it all fairly well. I hope they keep adding features and improving upon the ones they have. Overall, solid product.
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