Feedback Link

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Member since: Feb 2024Deals bought: 163
1 stars
1 stars
Posted: Mar 14, 2025

A disappointment. Not working on Hostinger

I have requested a refund for the app. I have to say that at first I liked how the dashboard and widgets that you could create were organized, but on my site hosted on Hostinger does not work (really strange since it is a very important and well-known host). The link that opens to be shared with customers directly is a test link and not the official one, but this is not indicated in the dashboard and you have to modify it. It is taken for granted that attention should be paid to this aspect but it should be indicated. In addition, the customer service is really slow to respond and does not help you solve the communication problem with the app. On the official website there are no guides that can help you solve any operating problems. Many expectations at the beginning but a great disappointment. This app is the only one that has not worked so far on my site of all those I have tried, its scripts are not 100% compatible.

Founder Team
PieterFeedbackLink

PieterFeedbackLink

Edited Mar 19, 2025

Hi Massimo,

Thank you for taking the time to share your experience. We're sorry to hear you encountered difficulties. Our widgets are indeed compatible with Hostinger sites (as they are normal HTML sites) and any platform where HTML can be edited. However as communicated per email, customers sometimes may need some technical expertise to understand how their own HTML structure and CSS structures work, as websites are incredibly unique in terms of scripts and cascading styles on them that can cause these (almost any) kinds of issues.

The test link is indeed separate from the implementation link by design, to allow for easy and simple and sharable testing.

Our support channel (via the dashboard) is always open to help with implementation challenges and respond within 24 hours during business days.

Thanks again for trying Feedback Link, we hope you find a better fit.

Best,
Pieter

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