It has a good look and feel but I could not find how to connect it to Google Maps. I sent them a support email and they were able to connect it for me. It took about 20 hours but they connected it saying that it is a known issue for businesses that don't have a physical address.
When I look at their own Facebook, they have not had any posts in five years.
I tried to connect it to Zapier as that is one of the features and Zapier indicates that FeedbackLink is not set up on Zapier.
I want to use this product but it feels like it is not fully functional so I am not sure I can really use it.