Is there any news on this? A rough estimate of when we can expect GDPR compliance? Unfortunately it will not be possible to use Fineguide in the EU at all until then. Thanks in advance for the answer!
A: We are actively working on GDPR compliance and expect to finalize everything by the end of December or the first half of January at the latest. We’ll keep you updated and let you know as soon as it’s ready.
Also, there are many more updates coming up this December as well. Stay tuned ❤️
I am a graphic designer and web designer, and I find it interesting to offer an AI chatbot to my clients for their websites. Now my question is: How many chatbots can I create per website/domain in tier 3, and can I brand them to match the corporate identity (white label?) of that specific website?
A: You can connect any assistant to any website, and even the same assistant to multiple websites. With Tier 3 you have up to 50 assistants. The colors and branding can be modified form the asisstant's appearance tab, you are able to completely removed our branding, choose the chat template, and adjust the chat window to your own color scheme. It's all configurable. However, you will have to...
A: Q: Is it possible to disable Ticket creation? I will not use this function in the chatbot A: No, but we can add this to our change requests.
Q: Is it possible to use Gifs in the Chatbot photo? I tried and it didn't work. A: Yes, you need to provide it in markdown format, contact us at support@fineguide.ai and we'll help you. As an example try our mascot bot zeusthebigcat.com/chat and ask it to...
Q: GDPR compliance
Hello everyone,
Is there any news on this? A rough estimate of when we can expect GDPR compliance? Unfortunately it will not be possible to use Fineguide in the EU at all until then.
Thanks in advance for the answer!
Liviu_Fineguide
Dec 17, 2024A: We are actively working on GDPR compliance and expect to finalize everything by the end of December or the first half of January at the latest.
We’ll keep you updated and let you know as soon as it’s ready.
Also, there are many more updates coming up this December as well. Stay tuned ❤️
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Q: Can I get support?
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Q: can user upload file during chat?
Hi, is possible set fields where user can upload file during chat with AI agent and configure the AI Agent to reply by analyzing the files uploaded?
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Q: How many domain names can I connect?
I am a graphic designer and web designer, and I find it interesting to offer an AI chatbot to my clients for their websites. Now my question is: How many chatbots can I create per website/domain in tier 3, and can I brand them to match the corporate identity (white label?) of that specific website?
Liviu_Fineguide
Oct 25, 2024A: You can connect any assistant to any website, and even the same assistant to multiple websites. With Tier 3 you have up to 50 assistants. The colors and branding can be modified form the asisstant's appearance tab, you are able to completely removed our branding, choose the chat template, and adjust the chat window to your own color scheme. It's all configurable. However, you will have to...
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Q: Miscellaneous Settings
Some questions:
1 - Is it possible to disable Ticket creation? I will not use this function in the chatbot: https://a.cl.ly/WnuWXvGm
2 - Is it possible to use Gifs in the Chatbot photo? I tried and it didn't work.
Liviu_Fineguide
Oct 23, 2024A: Q: Is it possible to disable Ticket creation? I will not use this function in the chatbot
A: No, but we can add this to our change requests.
Q: Is it possible to use Gifs in the Chatbot photo? I tried and it didn't work.
A: Yes, you need to provide it in markdown format, contact us at support@fineguide.ai and we'll help you. As an example try our mascot bot zeusthebigcat.com/chat and ask it to...
Share Fineguide
Verified purchaser
Thanks for the responses.
The gif I was referring to is in the profile photo: https://a.cl.ly/Kou8kLOA
See an example: https://vgrajuridico.com/
Where can I view improvement requests and also suggest some?
I belive the platform has a resize mechanism that’s why it converts GIF to jpeg format. Send the gif to our support and we’ll upload it manually