Q: Support
How do we get support on the product?
We have activated one of our purchased accounts. We had some issues setting up and was able to ask a few questions on the support "chatbot" with eventually a physical person (Rodrigo), then it got disabled/ended and no way to start a new conversation and no way to contact support.
"Your conversation has ended.
Browse support."
How do we get/contact Followr support when our questions are not answer via their provided media (chat, knowledge base, etc)?
Let us know.
Thanks!
MarcosfromFollowr
Sep 5, 2024A: Thanks for reaching out! You have access to our Help Center for support, and I’m also here to answer any questions you may have—feel free to ask! The chat should normally respond, but we've had a high volume of inquiries recently.
Users also reach us directly at hello@followr.ai, where we respond to inquiries immediately. For specific cases, feel free to use our individual emails, and we’ll handle them promptly.
Let me know how I can assist you further.