Q: Whitelabel issue
Apparently, any user under the whitelabel of my agency can create a company on their end (once they click the drop down of the agency name) and then access and see the backend of Followr in under that new company they created which defeats the purpose of whitelabel.
Also when a client clicks on the AI models drop down menu they get to see the locked AI models with a prompt to upgrade.
Is there a way to disable users from creating a company and seeing the locked AI models? If yes what's the ETA?
MarcosfromFollowr
May 15, 2025A: Company creation issue:
This happens when a client creates a new company outside of your agency plan. That new company is not under your control, which allows them to see the default Followr UI. We plan to restrict this behavior or allow you to disable it.
Locked AI model prompt:
We show the locked models with an upgrade message to encourage users to explore Followr PLUS ($99/year), which unlocks premium AI features. However, we understand that this undermines the white-label experience. We are considering adding an option so you can hide or manage that section for your clients.
Both issues are being worked. ETA should be 2-3 weeks