Q: Manually assign products to your customers
I just want to understand this before buying the offer. If a customer paid manually outside the platform I will not able to assign the product to the customer?
Adrian-forento.io
Mar 4, 2025A: Hey khalid445, great question!
If a customer pays manually outside of the platform, you won’t be able to assign the product to them directly under the current setup, as that would bypass the sales commission fee (which ranges from 2-10%). However, if you have the No Commission Addon activated, this feature will allow you to assign products to customers manually.
For one-off external transactions or giving access to friends and family, there are a couple of workarounds:
You can assign them "Course Tester Status," which grants free access to your courses automatically. You can also create a 100% off discount code for them to use when "purchasing" the course in your academy.
Let me know if you need any more details or help with this!
/Adrian at Forento
khalid445Anothe question, regarding the funnel, does it include order bump, upsell and downsell?
Thank you for the question! The current sales funnel for academies does not have any order bump, upsell or downsell functionality within its checkout. Feel free to reach out through the live chat on our website for further questions, I'm happy to help.