I purchased at the "license tier 3" level which includes 100 AI reels per month.

Every month, my genius.ai account stops allowing me to make reels at approximately the 40th reel. I have to contact support every month to fix the problem....and I don't understand why. I've had to reach out to Genius.ai support twice this month, and still haven't heard anything back from them. This is unacceptable.