Q: Is there a way to find out which invoice e-mails are missing?
Hi,
I have a dedicated e-mail to receive invoices.
What if an invoice is in the body or there is another error why the invoice could not be processed.
Is there a way to find out in your system what e-mail is 'skipped' or had an error.
So that you can fix it manually?
And did I understand it correctly that you can see all invoices per month based on the invoice date so that you can download all invoices from a specific month?
Miquel_GetInvoice
May 12, 2025A: Hey Jeffrey! Thanks for the question :)
Currently there's no way of seeing "failed" email scans, but we do automatically retry to process them when they fail, so they should eventually appear on the dashboard.
On the second question, yes you can filter on a monthly basis and download the filtered invoices.
Hope this helps!
Oeh, So I cannot blindly download the invoices of the month and import them, because I should check if one of them could be missing. Like for example an e-mail with the invoice in the body text. So I would still have to check all invoice e-mails one-by-one to verify? If that is the case the whole benefit of the tool is gone for me.
And good to hear you can filter on time periods and download them
Well I do believe that we get it right 99% of the time, but obviously nothings infallible. In the future, we can add this review feature so that there's more visibility to failed invoices.
Currently, we do not download invoices from the email body, but we'll add this later this month.
Hope this helps :)