Q: INBOX & MESSAGES

INBOX: Once a client connects their LinkedIn account to GetSales, will we as an agency see their whole message inbox? Or will visible messages be limited only to messages that are part of a campaign that was created with GetSales, in order to protect our clients privacy?

CUSTOM VARIABLES: Is it possible to upload CSV files including custom variables for personalized direct messages? If so, can I map custom fields in GetSales with custom columns from CSV files during the upload process?

MESSAGE PREVIEW: Is it possible to preview a message that includes custom variables for different contacts, so I cann make sure everything is set up right?

VlntnPLUSNov 21, 2024
Founder Team
creator_jack

creator_jack

Nov 21, 2024

A: INBOX: Once a client connects their LinkedIn account to GetSales, you will see all messages for saved leads across LinkedIn and email channels for all connected sender profiles. This ensures you have the complete picture needed for an efficient sales process.

CUSTOM VARIABLES: Yes, you can upload CSV files with custom variables. Additionally, you can use the "Update from CSV" feature, where you can select a specific field as the ID and choose which fields to update. Flexible mapping options are available during the upload process.

MESSAGE PREVIEW: Yes, you can preview messages with custom variables in templates. Although this feature is being reworked to become AI-powered templates and is currently hidden, you can still access it via this direct link: https://amazing.getsales.io/templates/static.

Let us know if you have any further questions! 😊

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