Q: ¿There are answers from the Customer Support team?
I would like to know how long it takes for you to respond when someone writes to your customer service email? Mainly because I have written you five emails in the last five days and I still haven't received any response, so I need to know if you have any kind of real customer support.
Do I have to forward the five or six emails I have already sent you? 😵 💫. I DO BUT Please look for them in your email inbox, my email starts with T90, so there can be no confusion with another email
A: Please open the link https://goemailtracker.com/register.html?type=lifetime 1) Click "Do you have a Promo code?" from the left panel. 2) Enter code and Apply. 3) Select email address from the right panel. That's it.
You can email us to goemailtracker@gmail.com. Thanks!
Q: Why are you not resolving our issue in a proper way?
10 days have passed on Gmail and more than 5 days have passed on appsumo Q&Ns. But you have still not responded back to me. Now, I have only the last option of going to get a refund. The method you mentioned in previous conversation (below in appsumo) is not working. Kindly help me out in resolving this issue of transferring my extension from one email to another one.
Q: ¿There are answers from the Customer Support team?
I would like to know how long it takes for you to respond when someone writes to your customer service email? Mainly because I have written you five emails in the last five days and I still haven't received any response, so I need to know if you have any kind of real customer support.
GoEmailTracker
Jan 13, 2025A: We are very sorry for the inconvenience. Would you please send the email again to goemailtracker@gmail.com.
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Verified purchaser
Do I have to forward the five or six emails I have already sent you? 😵 💫. I DO BUT Please look for them in your email inbox, my email starts with T90, so there can be no confusion with another email
Ohh Sorry. I have found it. it's written in Spanish. I am very Sorry!
Q: Firefox?
Is there a Firefox addon planned for this?
GoEmailTracker
Jan 3, 2025A: Not yet, But we will think about it in the future if users demand.
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Q: Export tracking data?
Hi!
I wonder if it is possible to export tracking data to excel when I send to multiple recipients.
Thanks!
GoEmailTracker
Dec 17, 2024A: The feature is not available at that moment. But It's a very good idea. Definitely We will implement in future.
Thanks!
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Verified purchaser
Ok thanks, I just made a purchase and look forward to the development!))
Q: Bought App but still not life time
I purchased GoEmailTracker but after redeeming my code, the subscription is not lifetime as expected and is prompting me to upgrade.
GoEmailTracker
Dec 6, 2024A: Please open the link https://goemailtracker.com/register.html?type=lifetime
1) Click "Do you have a Promo code?" from the left panel.
2) Enter code and Apply.
3) Select email address from the right panel.
That's it.
You can email us to goemailtracker@gmail.com. Thanks!
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Verified purchaser
I followed your emailed instructions; however, the issue persists, and my account remains unchanged. The upgrade button is still displayed.
Verified purchaser
I followed your emailed instructions; however, the issue persists, and my account remains unchanged. The upgrade button is still displayed.
Can you mail us with the email address and the code?
Verified purchaser
Sent to the email where we communicated.
Verified purchaser
Thank you, problem solved.
Q: Why are you not resolving our issue in a proper way?
10 days have passed on Gmail and more than 5 days have passed on appsumo Q&Ns. But you have still not responded back to me. Now, I have only the last option of going to get a refund.
The method you mentioned in previous conversation (below in appsumo) is not working. Kindly help me out in resolving this issue of transferring my extension from one email to another one.
GoEmailTracker
Dec 3, 2024A: Sorry for the delay. Please check your email. Sorry Sir
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