GoEmailTracker Questions

Showing 1 - 20 of 28 questions

Q: SMTP email

Hello,
is it supporting SMTP emails ? we are using siteground .

115287020400434427703Feb 20, 2025
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Founder Team
GoEmailTracker

GoEmailTracker

Feb 21, 2025

A: No, Sorry sir. It's working on Gmail/ Google Workspace and Gmail Add-on.

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Q: Workspace Alias Emails

You pretty clearly state that GoEmailTracker works on one email. So at first glance, it seemed that GoEmailTracker would not work for my situation, BUT I saw another person write... "the tracking works perfectly fine when I use Gmail aliases on the web version for PC." I'm trying to avoid wasting time. and a refund, so I have to ask clearly... Will GoEmailTracker work with all aliases in a single Workspace GMail account? I have a single Workspace account - call it support@xyz.com so that is the MAIN email account. I also have news@xyz.com and sales@xyz.com. THEREFORE, when an alias domain is added (abc.com), it picks up all three emails as follows... support@abc.com, news@abc.com, and sales@abc.com. Will GoEmailTracker work on all the emails?

plsPLUSFeb 17, 2025
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Founder Team
GoEmailTracker

GoEmailTracker

Feb 19, 2025

A: If you use our extension in web, it will be worked as usual. Thanks

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Q: Template creation error

Hello,

I am trying to use the email template feature, We have a welcome email that we send to our contacts, this is built and hosted (html). we usually use the insert HTML Code inside gmail to insert this email.

We tried your template option, we were able to paste the html code, some sections get broken. The template feature does not seem to be reading the html code correctly, is there a fix for this ?

106110821540054780860Jan 29, 2025
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Founder Team
GoEmailTracker

GoEmailTracker

Jan 29, 2025

A: Please paste the HTML code in the Editor code view"</>" section. If you have any question, please contact us at goemailtracker@gmail.com. Thanks!

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Q: roadmap not being updated ?

Hello,

i see the same roadmap with generic ETA like 15 days and 1 month. What is the actual ETA for these ?

106110821540054780860Jan 29, 2025
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Founder Team
GoEmailTracker

GoEmailTracker

Jan 29, 2025

A: Sorry for that. It will be updated in the first week of March.

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Q: can this be installed on more than one computer browser?

bigsby1PLUSJan 20, 2025
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Founder Team
GoEmailTracker

GoEmailTracker

Jan 21, 2025

A: Yes, You can use it in multiple browser/ computer/ Mobile. Thanks!

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