A: Hello,

We apologize for the confusion and any inconvenience caused. The difference in the stated file size limit was due to testing while deploying a new update for our AI chat feature. We're excited to share that we've now increased the limit to allow multi-chat functionality simultaneously, providing a smoother and more robust experience.

Regarding your missing projects, we understand how concerning this is. Please try accessing your account again, as the update should have resolved any temporary issues. If you’re still unable to see your projects, kindly reach out to us at contact@gopdf.io, and we’ll assist you promptly.

Thank you for your patience and understanding as we work to improve GoPDF!