3.2
Taco ratings
Customers appreciate GoPDF for its efficient editing, seamless signing, and convenient web-based access. While some users faced occasional bugs and slow customer support, the overall feedback is positive. With a 1-year access to the GoPDF Mobile App included in certain packages, it's worth giving GoPDF a try for a complete PDF solution.
AI-powered summary of customer reviews
Verified purchaser
No repy in 9 days
I asked someting about their products and they dont reply.
I think they are are busy with other jobs.Stay away from them.
Muhammad.Anzal
Mar 10, 2025We're sorry to hear about your experience. We respond to all emails within 24 hours. Could you please resend your question directly to contact@gopdf.io? We'll make sure to assist you promptly.
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Verified purchaser
Tier 3 subscription disappeared
No response for weeks
Muhammad.Anzal
Mar 10, 2025We're sorry to hear about your experience. We respond to all emails within 24 hours. Could you please resend your question directly to contact@gopdf.io? We'll make sure to assist you promptly.
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Verified purchaser
redeemed code and tried to use. Didn't work. Wouldn't provide refund
Didn't work as stated. Would load a PDF and it wouldn't convert correctly.
Was stuck with a non-useable product. If you want to convert, I would definitely choose a different product.
Muhammad.Anzal
Mar 10, 2025We sincerely apologize for the inconvenience you've experienced. Could you please email us at contact@gopdf.io with more details? We'd appreciate the chance to identify the issue and resolve it promptly for you.
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Verified purchaser
Compression Speed
I just purchased this and have spent over 2 hours trying to compress a pdf. Is there a problem with GoPDF or is this how long it actually takes to compress a pdf that's within your guidelines?
Muhammad.Anzal
Nov 28, 2024Hello,
We apologize for the inconvenience you experienced with the compression speed. This was a temporary issue on our side, and we’ve since resolved it. Could you please try compressing your PDF again and let us know if the problem persists?
Thank you for your patience, and we appreciate your understanding as we work to improve GoPDF!
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Verified purchaser
A neat solution and a valid alternative to PDFCandy
As a Pdfcandy user, I can say that this one is very polished and works well.
It had some bugs back in the day but in my recent tests it ran very well, I bought it as I hope it will last and can be a backup for my other PDF editing and conversion app.
There are free options, but I prefer to support them as they have some nice features that I consider crucial to speed up my production, for example saving signatures.
Thanks for the deal, all the best of luck
Muhammad.Anzal
Nov 11, 2024Hello,
Thank you for your fantastic feedback! We are thrilled to hear that GoPDF has become a valuable part of your toolkit. We are continuously working to improve stability and performance, and it’s encouraging to know that the recent updates have enhanced your experience.
Your support is greatly appreciated. Thank you for choosing GoPDF. We look forward to continuing to support your...
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