It couldn't even export my PDF, let alone save the changes I did.
Had to refund this within 20 minutes, as the most basic functionality was resulting a full page error. I made some simple tweaks. Clicked on Save PDF....error.
Uncaught runtime errors:
×
ERROR
[object Object]
at handleError (https://editor.gopdf.io/static/js/bundle.js:575636:58)
at https://editor.gopdf.io/static/js/bundle.js:575659:7
ERROR
[object Object]
at handleError (https://editor.gopdf.io/static/js/bundle.js:575636:58)
at https://editor.gopdf.io/static/js/bundle.js:575659:7
Then the PDF wasn't even in my files I had to do everything again. If you can't have your stuff together for a simple export function, I can't trust you for a lifetime deal haha. I'm out, requested refund.
Muhammad.Anzal
Nov 5, 2024Hello,
Thank you for sharing your experience with GoPDF, and we’re truly sorry for the issues you encountered. We understand how frustrating it is to run into errors when you’re expecting smooth functionality, especially for something as essential as exporting your work.
We wanted to let you know that we recently launched a new version of GoPDF, which addresses the specific issues you faced, including export errors and runtime issues. We would appreciate it if you could give the updated version a try. We’ve worked hard to enhance performance, reliability, and user experience based on feedback from users like you.
If you find that the new version meets your expectations, we’d be grateful if you could consider updating your rating. Your feedback is invaluable to us as we strive to improve GoPDF for all users.
Thank you again, and please feel free to reach out if there’s anything we can assist you with as you test the new features.