Q: Do you support your product?
I purchased and was asked to request a refund from Appsumo and purchase directly from GoZen. I've been dealing with customer support for months but we cannot send emails at the time we need them to go out. I asked for a refund and now nothing. I'm writing this because I want people to be aware of this scam. Do not refund from Appsumo and purchase directly from GoZen.
Aishwarya_GoZen
Nov 1, 2024A: Hi, We’re here to fully support our customers and resolve any issues. Please reach out to our support team again, and we’ll prioritize your issue to ensure you get the assistance you need. Thanks!
Thank you I have reached out to customer support and will post here if they respond and provide a refund as promised.
I was promised a refund if our emails were not being sent. They are not being sent and now the refund is declined. I would caution everyone to stay away from GoZen
Could you please share your email address?
rockybiasi@gmail.com