GoZen Forms.Ai Reviews

4.6

4.68 stars
4.68 stars
467

Taco ratings

395
35
10
13
14
AskSumo

Customers appreciate GoZen Forms.Ai for its intuitive interface, extensive customization options, and seamless integrations. The tool's ease of use, flexibility, and professional templates are highly praised. Some users have reported minor issues with branding customization and file upload limitations, but these are overshadowed by the overall positive experience. With an overall rating of 4.8 and 463 reviews, GoZen Forms.Ai is a solid buy, especially with the 60-day money-back guarantee. Give it a try and streamline your form-building process!

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mazzelmazzelPLUS
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Verified purchaser

Member since: Apr 2016Deals bought: 121
2 stars
2 stars
Posted: Nov 6, 2024

Branding remains

Despite mentioning 'Brand removal' in the description, if a pop up form loads, it will still show the GoZen branding. This is a deliberate choice made by GoZen.
It seems to me that asking for a phone number during registration is not GDPR compliant nor is tracking me when I click the login link that was emailed to me.
Next, the popup form close button is hidden behind the form, so after completing the page is stuck with the popup.
The integrations are convenient, but I still decided to refund.

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Member since: Nov 2021Deals bought: 125
1 stars
1 stars
Posted: Nov 1, 2024

Support is awful!!

I've not been able to get them to respond to me, for that reason I decided to request a refund

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Verified purchaser

Member since: Sep 2023Deals bought: 17
1 stars
1 stars
Posted: Oct 20, 2024

I do not feel bound by any proposal since I have not accepted it.

I like GoZen forms, but not all their errors and lack of improvements.

But their most delicate point is support, which is really inefficient. If you expect to ask something, understand that you should wait from 2 to 5 days or they simply will never respond again.

It’s sad, but many of their products are like this.

I have nothing more to say.

Founder Team
Aishwarya_GoZen

Aishwarya_GoZen

Oct 21, 2024

Hi, as we handle a high volume of tickets, our team is providing detailed live support to address your concerns regarding GoZen Forms and Notify. Unfortunately, we cannot accommodate your request for lower pricing on our product "Notify."
We support over 50,000 businesses globally, and providing good customer support is our priority. We kindly ask that you refrain from leaving a misleading review...

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Verified purchaser

Member since: Apr 2023Deals bought: 19
5 stars
5 stars
Posted: Oct 14, 2024

One of the best survey softwares I have used

GoZen Forms is such a game-changer! It’s incredibly intuitive—whether you’re building a survey or responding to one, the experience is smooth and straightforward. I was thrilled to have my survey set up and ready to go within 30 minutes, which is fantastic when you’re short on time. And even after sending it out, making changes—like adding questions or rearranging the order—was seamless; the survey kept running perfectly without a hitch. It’s been an enormous help connecting with my podcast listeners, allowing me to gather their feedback effortlessly by adding a link to my show notes. GoZen Forms makes engaging with my audience a breeze!

Founder Team
Aishwarya_GoZen

Aishwarya_GoZen

Oct 15, 2024

Hi, thank you so much for the review!

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Verified purchaser

Member since: Sep 2022Deals bought: 25
5 stars
5 stars
Posted: Oct 9, 2024

Amazing customer service

Thanks Ashwin and team for helping me through my questions! Their support team took the time to go on Zoom and walk me through the steps I needed to fix my issues! Solid software

Founder Team
Ram_GoZen

Ram_GoZen

Oct 9, 2024

Thanks for the review, much appreciated!

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