I do not feel bound by any proposal since I have not accepted it.
I like GoZen forms, but not all their errors and lack of improvements.
But their most delicate point is support, which is really inefficient. If you expect to ask something, understand that you should wait from 2 to 5 days or they simply will never respond again.
It’s sad, but many of their products are like this.
I have nothing more to say.
Aishwarya_GoZen
Oct 21, 2024Hi, as we handle a high volume of tickets, our team is providing detailed live support to address your concerns regarding GoZen Forms and Notify. Unfortunately, we cannot accommodate your request for lower pricing on our product "Notify."
We support over 50,000 businesses globally, and providing good customer support is our priority. We kindly ask that you refrain from leaving a misleading review about our response times.
Thank you for your understanding!