The plan purchased is not working. Can you help? 1. Most of templates are not available, because they ask me to purchase an upgrade. There are a lot mark as "premium" so NOT Available
2. AI also NOT possible without buying a Premium plan.
So, how it works? is there an additional indication of the AI use need to create works?
A: Hi, Sorry to here that. Did you apply the voucher code and upgrade the plan? If you do, you should get all access. Please send us a support ticket from here: https://graficto.freshdesk.com/support/tickets/new Please mention the email you are registered with and the coupon code. We'll help you sort it out.
Thanks for the prompt reply. I reintroduced the code,it seems it didn't register initially when creating the account. Templates and AI is working. I didn't make any further update. Let me know if still missing something.
Q: Comment peut on tester la version avec l'IA ?
Bonjour, Je souhaite vérifier que la version avec l'IA corresponde vraiment à mon utilisation. Comment je peux faire sans dépenser 100€ sur appsumo ? Je souhaite que l'IA réalise des infographies A vs B avec des informations sur le web. Merci de votre soutien
A: Hi, it is very easy to create a comparison infographic with AI. First select a comparison template and then provide the topic. The AI will generate the infographic in few seconds.
A: Our icons library contains thousands of icons. Is there a particular kind of icons you think missing from the library? Please let us know, we'll try to add them.
Q: Can we input a reference link or image for AI to recreate an image?
I'm trying to replicate a customer journey map and I'm trying the pro version for the AI and it doesn't seem to be designing it how I want it. Is there a way to give it a reference link or image, or even add elements to a design that are separate from the image output? Thank you.
Q: Can I Upload Custom Fonts, Change Font size and Color?
Supun_Graficto
Feb 21, 2025A: Unfortunately we don't support custom fonts and sizes as of now. But you can change the colors with custom color palettes.
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Q: Purchased Plan is not working
Hello,
The plan purchased is not working. Can you help?
1. Most of templates are not available, because they ask me to purchase an upgrade. There are a lot mark as "premium" so NOT Available
2. AI also NOT possible without buying a Premium plan.
So, how it works?
is there an additional indication of the AI use need to create works?
Thank you
Supun_Graficto
Edited Feb 18, 2025A: Hi,
Sorry to here that. Did you apply the voucher code and upgrade the plan? If you do, you should get all access. Please send us a support ticket from here: https://graficto.freshdesk.com/support/tickets/new
Please mention the email you are registered with and the coupon code. We'll help you sort it out.
Share Graficto
Verified purchaser
Thanks for the prompt reply. I reintroduced the code,it seems it didn't register initially when creating the account.
Templates and AI is working.
I didn't make any further update. Let me know if still missing something.
Q: Comment peut on tester la version avec l'IA ?
Bonjour,
Je souhaite vérifier que la version avec l'IA corresponde vraiment à mon utilisation. Comment je peux faire sans dépenser 100€ sur appsumo ?
Je souhaite que l'IA réalise des infographies A vs B avec des informations sur le web.
Merci de votre soutien
Supun_Graficto
Feb 18, 2025A: Hi, it is very easy to create a comparison infographic with AI. First select a comparison template and then provide the topic. The AI will generate the infographic in few seconds.
Share Graficto
Q: Symbols
You need to add more symbols quickly. Your symbols are too limited.
Supun_Graficto
Feb 3, 2025A: Our icons library contains thousands of icons. Is there a particular kind of icons you think missing from the library? Please let us know, we'll try to add them.
Share Graficto
Les cryptos
Q: Can we input a reference link or image for AI to recreate an image?
I'm trying to replicate a customer journey map and I'm trying the pro version for the AI and it doesn't seem to be designing it how I want it. Is there a way to give it a reference link or image, or even add elements to a design that are separate from the image output? Thank you.
Share Graficto