I grabbed this for a client looking for a way to automate sending welcome emails to new Facebook Group members. Was extremely pleased to see that it easily integrates into Simplero, which is a less well-known platform.

Setup is fine and it works as it should. The only downside is that to collect the email, you MUST request the Facebook group member to provide their email address in one of the membership questions. It will not work at all if you don't. This was not clear in the documentation at the time I got this.

The problem with this is that it sidesteps the whole "FB verified email address" element. The user can put whatever (possibly bogus) email they want into that question, whether it's their FB address or not.

That said, the tool does what it says it does, and support is responsive and helpful.