Gumlet Video Questions

Showing 1 - 20 of 506 questions

Q: about gumlet

I heard that "gumlet" was available at a discounted price during last year's Black Friday, but now it's marked as "sold out."
Are there any plans to sell it again? If so, could you please let me know when it might become available?

112845362658634698807Mar 25, 2025
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Q: Is the LTD deal coming back?

I'm wondering if this deal on AppSumo is coming back? I might want to upgrade to a higher tier and I have a friend who is interested in purchasing a LTD. Thanks so much!

julieangeFeb 25, 2025
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Q: Change "Gumlet" logo to "Company Logo"

Hpapy New Year to Gumlet Team!
I wasn't abel to locate the informaiton about Replacing your Gumlet Logo to mine.
In your referred Doc, it only shows how to change Logo Position, and Sizes, but not replacing it to my own logo.
https://docs.gumlet.com/docs/player-customization

Help will be much appreciated!

DweinPLUSJan 2, 2025
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Q: I missed this deal. anyone requesting refund can give this to me.

Hello, i am appsumo plus member and i wanted to purchase Gumlet VIdeo deal in this black friday sale. But i missed it. Anyone here requesting refund for this product (tier 5 or 6) can give me their purchase. Comment or reply here.
Also requesting gumlet admin to consider this request.

tryabpPLUSEdited Dec 11, 2024
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Q: Hooooold up. Is this right?!

So I bought Tier 6. I log in and I have 20,000 hours of video. I got to get a CNAME and it asks me to upgrade to the Growth Plan. So I check and my plan is still mapped to the "Free" plan. The answers here on AppSumo say it should be mapped to "Growth" with additional benefits of the Business plan.

I figured it was an oversight so I contacted support and the AI chatbot says:

"Remember that AppSumo plans are specifically for our Image product. If you're looking at Video features, you'll need a separate subscription."

Is this just a bad AI answer? Or is this correct that I just spent $800 on an image optimization CND that has 20,000 hours of video I can't use? What's going on here? Thanks

101744518531828327647PLUSDec 6, 2024
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Founder Team
Nisha_Gumlet

Nisha_Gumlet

Dec 7, 2024

A: Hey there,

If you’ve purchased Tier 6, it is mapped to the Video Growth Plan with Business benefits. Please reach out to our support team regarding the mapping, and they’ll fix this for you right away. Apologies for the wrong info you received via the AI Chatbot.

Also, did you know we have a rewards program? You can claim a free CNAME through this—...

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