Q: system audio?

Hey team, been testing out the hedy app. Everything looks great, except for 1 potential issue. I'm on zoom calls for 3-6 hours/day (remote work). I just tried the MacOs app, and it doesn't seem to access the system audio. I'm always taking calls with headphones on, so I'm curious if this is an error on my end or something that the Hedy team is working to incorporate.

thanks

convenienthospitalityPLUSApr 24, 2025
Founder Team
julian_hedy

julian_hedy

Apr 24, 2025

A: Thanks for the question! The MacOS app should absolutely be able to capture the system audio. We do ask for that permission when the first session starts, but perhaps something went wrong.

Please check your system settings --> Privacy & Security --> Screen and System Audio Recording and make sure Hedy is enabled in the "System Audio Recording Only" section.

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