Unfortunately, I have the same impression. I have tried MULTIPLE times to contact support, I have even contacted AppSumo myself, but NOBODY answers. I think it's down. Too bad. And even more of a shame that NOTHING is being done here and ignorance prevails.

I have had problems for the past mont after purchasing Tier 3...I got an initial response, but then NOTHING, and the problems persist...now it looks like I am stuck with a platform that has shuttered, with no recourse. Too bad...I was excited about the potential.