A: Hey there! 👋 Nope, that's not quite right! With Tier 1, you can actually connect multiple social media platforms - just one of each type we support. So you're looking at:
I see this was touched on in a previous question. To confirm, if I have one Instagram account with Hopper, I can still do a collaboration post with another account, yes?
This is currently not a collaboration feature on Facebook, but once I post to a Facebook page, there is no issue with editing the post and manually adding a collaborator, is this correct? Thanks!
You're right on the money! Let me break it down for you: For Instagram: • Yes, you can absolutely do collaboration posts! • Just keep in mind that this works only with public accounts. Private accounts are a no-go for collaborations. 🤝
For Facebook: • Currently, Facebook doesn't offer a native collaboration feature through their API • BUT you can totally post to your page and...
Hey there! Is it possible to select location for posts to target and reach audience in specific locations outside of the default one setup in your TikTok account? Thanks!
Unfortunately, TikTok's current API doesn't support geolocation tagging for posts through third-party tools like Hopper HQ. We'd love to offer this feature, but TikTok's restrictions mean we can't override your default account location right now. The location settings will remain the same as what's set up in your primary TikTok account settings. Sorry we can't give you more...
We totally understand your concern about wanting to add more clients or potentially needing more features. Here's how you can upgrade: Head to your AppSumo account and navigate to the Products page. From there, you can easily upgrade your AppSumo license to Tier 2 or more. The best part? The upgrade will take effect in your Hopper HQ account immediately and automatically! 🚀✨ This...
Q: What happens to storage once a post is published?
Hi, I'm using your system to publish short videos; your 2gb storage limit is more than enough for a month or two of videos that I'm scheduling, but what happens once the videos are published? Does that storage space then become available again? I can't see any way to manually manage the storage myself.
Let me break down how storage works in Hopper HQ, especially for your video content: Storage Management Explained:
- Your uploaded media (like those short videos) counts towards your 2GB storage limit - As long as a media file is connected to a post, it takes up storage space - Deleting a post or removing media from a post will free up that storage space 🗑️
Q: for tier 1, I can only connect 1 social media platform?
Ali_HopperHQ
Edited Dec 2, 2024A: Hey there! 👋
Nope, that's not quite right! With Tier 1, you can actually connect multiple social media platforms - just one of each type we support. So you're looking at:
1 Facebook Page
1 LinkedIn
1 Instagram
1 X/Twitter
1 Pinterest
1 YouTube Shorts
1 TikTok
Think of it like a social media sampler platter! 🍽️ You get to mix and match across different platforms, not just stick to one. Each...
Share Hopper HQ
Q: Collaboration Posts
I see this was touched on in a previous question. To confirm, if I have one Instagram account with Hopper, I can still do a collaboration post with another account, yes?
This is currently not a collaboration feature on Facebook, but once I post to a Facebook page, there is no issue with editing the post and manually adding a collaborator, is this correct?
Thanks!
Ali_HopperHQ
Dec 2, 2024A: Hi there! 👋
You're right on the money! Let me break it down for you:
For Instagram:
• Yes, you can absolutely do collaboration posts!
• Just keep in mind that this works only with public accounts. Private accounts are a no-go for collaborations. 🤝
For Facebook:
• Currently, Facebook doesn't offer a native collaboration feature through their API
• BUT you can totally post to your page and...
Share Hopper HQ
Q: Geolocation for TikTok?
Hey there!
Is it possible to select location for posts to target and reach audience in specific locations outside of the default one setup in your TikTok account?
Thanks!
Ali_HopperHQ
Dec 2, 2024A: Hey there! 👋
Unfortunately, TikTok's current API doesn't support geolocation tagging for posts through third-party tools like Hopper HQ. We'd love to offer this feature, but TikTok's restrictions mean we can't override your default account location right now.
The location settings will remain the same as what's set up in your primary TikTok account settings. Sorry we can't give you more...
Share Hopper HQ
Q: Comment puis-je rajouter pour un client avec l'offre niveau 1 svp ?
Je viens de prendre le niveau 1 et peut être que j'aurai dû prendre la niveau 2. Comment faire ?
Ali_HopperHQ
Nov 30, 2024A: Bonjour! 👋
We totally understand your concern about wanting to add more clients or potentially needing more features. Here's how you can upgrade:
Head to your AppSumo account and navigate to the Products page. From there, you can easily upgrade your AppSumo license to Tier 2 or more. The best part? The upgrade will take effect in your Hopper HQ account immediately and automatically! 🚀✨
This...
Share Hopper HQ
Q: What happens to storage once a post is published?
Hi, I'm using your system to publish short videos; your 2gb storage limit is more than enough for a month or two of videos that I'm scheduling, but what happens once the videos are published? Does that storage space then become available again? I can't see any way to manually manage the storage myself.
Ali_HopperHQ
Nov 29, 2024A: Hey there! 🌟
Let me break down how storage works in Hopper HQ, especially for your video content:
Storage Management Explained:
- Your uploaded media (like those short videos) counts towards your 2GB storage limit
- As long as a media file is connected to a post, it takes up storage space
- Deleting a post or removing media from a post will free up that storage space 🗑️
Here's the cool...
Share Hopper HQ