Q: Giving clients separate access to their account

Hi, I am a bit confused from the Q&A section regarding this topic. I would like to send clients their access to HopperHQ, they will take care of everything themselves... Is that possible? Or would you call this "White Label"? Or: Who would take tier 4, meaning he/she has 20 sets themselves???

jens.buengerPLUSMay 11, 2025
Founder Team
Ali_HopperHQ

Ali_HopperHQ

May 12, 2025

A: Hey there! 👋

I totally get your question about client access - it's a common one!

While we don't have a full white-label solution (where your clients would see your branding instead of ours), we do have something super helpful: our permission system!
Here's how it works:
• You can add your clients as team members
• Set specific permissions for each client
• They'll only see and access the social accounts you've assigned to them
• They can create and schedule their own content without seeing other clients' accounts

This means your clients can manage their own social media through your Hopper HQ subscription, but they'll know they're using Hopper HQ (no custom branding).
As for Tier 4 with 20 social sets - this is perfect for agencies or businesses managing many different brands or clients who want to keep everything organized in separate sets. It gives you that extra flexibility to handle multiple client accounts efficiently! 🌟

Does this help clarify things? Let me know if you have any other questions!

Cheers,
Ali
Hopper HQ Lead Developer 🚀

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