It has been down for weeks if not months... If the service is not working the I should be getting a refund... It's merely a few months into the purchase and this happened.... Would AppSumo Team look into this???
A: Hi, We are very well aware of the error issues and are working hard to fix them. The service will get back up soon; please be patient. We are very sorry for the inconvenience, and we hope you value it again ASAP. AVNER
Thanks for acknowledging this issue. Do you have an estimated time on when to expect the service to be up? I'm sure many of us like to know the target estimates. Currently there is not even a notification or any email disseminated to inform the clients about it.
Q: no data
There was a website I tried out first, but when I searched for everything, it showed no data at all!!
A: Hi, We are very well aware of the error issues and are working hard to fix them. The service will get back up soon; please be patient. We are very sorry for the inconvenience, and we hope you value it again ASAP. AVNER
I sent an email to Avner@HypeIndex.com and am still awaiting a reply/update. Is there any help/support number where I can contact for the underlying issues.
Q: hypeIndex completely down OMG
It has been down for weeks if not months... If the service is not working the I should be getting a refund... It's merely a few months into the purchase and this happened.... Would AppSumo Team look into this???
Avner_Roash
Mar 26, 2025A: Hi, We are very well aware of the error issues and are working hard to fix them. The service will get back up soon; please be patient. We are very sorry for the inconvenience, and we hope you value it again ASAP. AVNER
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Verified purchaser
Thanks for acknowledging this issue. Do you have an estimated time on when to expect the service to be up? I'm sure many of us like to know the target estimates. Currently there is not even a notification or any email disseminated to inform the clients about it.
Q: no data
There was a website I tried out first, but when I searched for everything, it showed no data at all!!
Avner_Roash
Mar 26, 2025A: Hi, We are very well aware of the error issues and are working hard to fix them. The service will get back up soon; please be patient. We are very sorry for the inconvenience, and we hope you value it again ASAP. AVNER
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Q: Why pro section is not accessible
With my appsumo code hyperindex pro is not accessible, there is no other plan on appsumo.
Also I am not able to find / search the desired stocks, is there any way to search the stocks and add alert.
Avner_Roash
Feb 17, 2025A: I'm sorry for the inconvenience; please email me, and I'll assist you.
Avner@HypeIndex.com.
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I sent an email to Avner@HypeIndex.com and am still awaiting a reply/update. Is there any help/support number where I can contact for the underlying issues.
Hi, I'm sorry for the inconvenience. I guess I missed your email. Please resend it; best, Avner
Q: Top 2 tickers
Hi
As a Platinum member I would have expected this to be higher or equivalent to "Pro" which btw is not a choice in the plan menu.
Why are the top 2 tickers blurred out? There was no mention anywhere we would need a higher level sub unless I am missing something.
Avner_Roash
Feb 2, 2025A: Hi, Please try logging out and in again from the Hypeindex platform. If it's still not working, please email me at Avner@hypeindex.com.
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Q: Somehow I am not being able to get pro status
after sign up, I am not being pro status. What shoud I do or what am I doing wrong? Please advise.
Avner_Roash
Feb 2, 2025A: Hi, I think I already answered you in private, and your pro account is active; please email me if this is not the case.
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What is the way to get pro access