Imgkits | AI Image & Video Processing Tools Online Questions

Showing 1 - 20 of 36 questions

Q: does the 40 credits renew monthly?

I noticed that i have 40 credits on my imgkits account so I can use it for video, if I consume that, does it renew monthly?

If yes, say I have purchased pay as you go credits, does the 40 credits still add to my current purchased credits?

Thanks

wenzlerpaulApr 13, 2025
See detail
Founder Team
yongming

yongming

Apr 14, 2025

A: Thank you for using our product. As you mentioned, as long as you are a subscribed user, we will add the additional 40 points you deserve next month.

Share
Helpful?

Q: video tool

I saw you have a video tool on your site. does that come with this LTD deal?

108986996468864800020PLUSApr 7, 2025
See detail
Founder Team
yongming

yongming

Apr 14, 2025

A: Hello, please note that our video products are not included in the LTD (Lifetime Deal) package due to various considerations. However, we provide subscription users with 40 credits each month specifically for using our video tools. Thank you for your understanding.

Share
Helpful?

Q: aspect ratio 16:9 , 9:16 image generations not working

Hi i am a new purchaser of this software everything is great i can even throw away my photoshop and canva now, but i have one problem when generating 9:16 or 16:9 aspect ratio why is it always ending up with a 1:1 how can i go about doing it i am using AI image generator to do this even -AR 9:16 or -AR 16:9 does not help there is a check box for those aspect ratio checking them does not seem to work as well ?

james.dunningtonMar 17, 2025
See detail
Founder Team
yongming

yongming

Mar 17, 2025

A: Hey there! I'm really glad to hear you're loving the software and finding it helpful. I apologize for the hassle with the aspect ratio. I’m happy to let you know that I’ve fixed the issue! If you have any more questions or need help, just let me know. Happy creating!

Share
Helpful?

Q: Is https://www.imgkits.com/ai-image-generator/ also included on this plan? I can't log in this page

Is https://www.imgkits.com/ai-image-generator/ also included on this plan? I can't log in this page

PPKPLUSMar 2, 2025
See detail
Founder Team
yongming

yongming

Mar 3, 2025

A: Hello, in Imgkits we have AI Image generator service, you can access our https://www.imgkits.com/create?type=all page to find this service and belong to the same plan, for this page https://www.imgkits.com/ai-image-generator/ the image generator belongs to our other products, so it is not part of the same plan, sorry for the inconvenience caused to you.

Share
Helpful?

Q: Are the new features included in SumoLing, or are they paid?

Are the new features included in SumoLing, or are they paid? Features like face swap, image generator, logo maker, etc.

bn14071970Feb 10, 2025
See detail
Founder Team
yongming

yongming

Feb 25, 2025

A: Thank you for your interest in our premium features! To explore detailed plans and compare functionalities across tiers, we recommend visiting our [Pricing Page]. You'll find a complete breakdown of benefits, including feature availability and customization options. If you have specific questions or need assistance choosing a plan, feel free to contact us at [service@imgkits.com] – we're here...

Share
Helpful?