Q: How to confirm the age of the content you search
We have used this app for some time and find it very useful. But recently we noticed we aren't getting many breaches with dates in 2024. We know there were plenty of data breaches in 2024 but to see only 2 or 3 for the whole year across all of our multiple domains, business and personal email addresses seems very unlikely.
How can we tell the content you are searching isn't going stale? Or, what am I missing that limits the dates reported.
It is normal for an account with less than 20 entities to have a low number of new breaches in a year, specially if the organizations are small. This is generally good news!.
Please make sure you emailed the correct email. You should have received a ticket number if that is the case.
Originally we tried doing a chat on the website and have the log from it. On 27-2-25 we were asking the question at 9:18am we stopped getting responses. We assumed they would reach out. No response. Went back in yesterday and saw that at 10:30am a response was sent telling us to email support so we emailed support directly yesterday but no ticket number assigned. Just confirmation of email.
It is normal for an account with less than 20 entities to have a low number of new breaches in a year, specially if the organizations are small. This is generally good news!.
Please make sure you emailed the correct email. You should have received a ticket number if that is the case.
same probleme with my account we noticed we aren't getting many breaches with dates in 2024. We know there were plenty of data breaches in 2024-2025
Q: How will I receive my monthly credits?
I purchased 3 codes and redeemed them for credits, the purchase states I will continue to get credits monthly but it doesn't reflect that in the portal. How will I be receiving my credits monthly?
The system automatically resets your monthly number of credits to the plan you purchased. You can see the day they take effect from the billing section of your account.
Why is your product an alternative to lastpass? Can I safely share login credentials with clients? Or let clients safely share login credentials with us?
A: Hi, it is not. We do not have password vault capabilities. Insecure Web focuses on entities and the confidential information related to them. Even though passwords are one of those data types we monitor, the focus of the tool is not to manage credentials.
Q: Plus exclusive deal
hi,
you made a deal for "Plus exclusive", do you think you'll renew this offer too?
Rick-v
Mar 19, 2025A: Hi!,
We are not planning to release new Plus Exclusive deals for the near future.
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Q: How to confirm the age of the content you search
We have used this app for some time and find it very useful. But recently we noticed we aren't getting many breaches with dates in 2024. We know there were plenty of data breaches in 2024 but to see only 2 or 3 for the whole year across all of our multiple domains, business and personal email addresses seems very unlikely.
How can we tell the content you are searching isn't going stale? Or, what am I missing that limits the dates reported.
Rick-v
Mar 14, 2025A: Can you please share the ticket number? I will check from our end if missed it.
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Just to add - we emailed support and never got a reply
Can you please share the ticket number? I will check from our end if missed it.
Can you please share the ticket number? I will check from our end if missed it.
It is normal for an account with less than 20 entities to have a low number of new breaches in a year, specially if the organizations are small. This is generally good news!.
Please make sure you emailed the correct email. You should have received a ticket number if that is the case.
support.insecureweb.com
Hi, how many domains are you monitoring?
We monitor 6 of our own plus some user names & personal emails and even tried several of our clients and get similar results.
Originally we tried doing a chat on the website and have the log from it. On 27-2-25 we were asking the question at 9:18am we stopped getting responses. We assumed they would reach out. No response. Went back in yesterday and saw that at 10:30am a response was sent telling us to email support so we emailed support directly yesterday but no ticket number assigned. Just confirmation of email.
It is normal for an account with less than 20 entities to have a low number of new breaches in a year, specially if the organizations are small. This is generally good news!.
Please make sure you emailed the correct email. You should have received a ticket number if that is the case.
support.insecureweb.com
Verified purchaser
same probleme with my account we noticed we aren't getting many breaches with dates in 2024. We know there were plenty of data breaches in 2024-2025
Q: How will I receive my monthly credits?
I purchased 3 codes and redeemed them for credits, the purchase states I will continue to get credits monthly but it doesn't reflect that in the portal. How will I be receiving my credits monthly?
Rick-v
Mar 11, 2025A: Hi!
The system automatically resets your monthly number of credits to the plan you purchased. You can see the day they take effect from the billing section of your account.
Share Insecure Web
Q: Can I apply an AppSumo code to a free account?
I would like to sign up for a free account before I purchase a code on AppSumo.
If I setup a free Insecure Web account, can I later apply the AppSumo code to that account? Or will I have to create another account from scratch?
Rick-v
Feb 24, 2025A: Yes, you can.
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Q: Alternative to lastpass
Why is your product an alternative to lastpass? Can I safely share login credentials with clients? Or let clients safely share login credentials with us?
Rick-v
Feb 13, 2025A: Hi, it is not. We do not have password vault capabilities. Insecure Web focuses on entities and the confidential information related to them. Even though passwords are one of those data types we monitor, the focus of the tool is not to manage credentials.
Share Insecure Web
thanks!
LastPass is trash. If you need a password vault use 1password or an open source alternative like BitWarden.