I regret the time and effort I invested in this product. Like many other reviewers, I found both the product—and, more significantly, the company—disappointing and unprofessional.

The bot’s performance is plagued by endless critical bugs and errors on a daily basis. To make matters worse, Discord is the only way to contact customer support, which is far from ideal. However, the main problem is that when users report bugs or errors, they are often met with rude and unprofessional replies rather than appreciation. Many reports don’t receive a response at all.

On their website, the bot is advertised as an enterprise-level product with a 4.9/5 rating, which is laughable. There is also no link or access to actual reviews, suggesting they may have awarded themselves this rating.

In summary, InsertChat is characterized by frequent critical bugs, insufficient documentation, unreliable support, and unprofessional customer service. These issues make it difficult to trust the product or the company behind it.