A: Hi! 👋

Thank you for reaching out! Our customer support team makes sure to respond to all tickets, so it’s possible there may have been an error or a miscommunication. I’d recommend trying again, and if you still don’t get a response, please feel free to let us know here.

In fact, I’d encourage you to ask your question here in the community! This way, we can provide an answer that helps not only you but other users as well. 😊

Let me know if there’s anything else I can assist with!

Best
Oscar