Hi there, LOVE this and have been looking for something lifetime vs monthly. 1. I have a lot of therapists (solo practices) as clients and they need this tool badly. I have so many that would buy it if it had custom templates included in the lowest tier. 2. Is it HIPAA compliant? 3. Or, could I buy a higher tier and have my clients use it as users but not see each others items/things? Or is it all one account? I'd really need it whitelabeled or at least separated for this to work as an option.
Q: How to successfully create the report by uploading mp4 files if the meeting doesn't exist in the calendar?
I am not using Google Meet or Zoom.
My online conferencing software is GoBrunch.
Today, I tried uploading the video meeting to Jamy, but it didn't work!! Nothing happened! Nothing really???
I noticed a “!” in the system, which leads me to believe there are some issues to address.
I would like to know if you recently implemented the requirement that a meeting must satisfy the following criteria to be processed: 1. It must exist in the calendar connected to Jamy. 2. It needs to have a valid meeting link. 3. It should include at least two participants.
If this is indeed the case, how can I utilize the Upload Video feature?
What steps should I follow to have Jamy process the video upload?
That's amazing! I'm looking forward to testing it out now! I'm assuming that you can upload AND have them transcribed and converted to meeting notes. Not just uploading correct? Or is there a limit on the number of meeting notes?
Q: Is there a way to add Jamy into a meeting after it has started?
I had a situation where Jamy and myself joined a meeting, but I had to exit and rejoin the meeting due to some internet/audio issues. When I came back in my Jamy wasn't in the meeting anymore. Wondering if there's a way to manually add the assistant.
Q: Need for therapists
Hi there, LOVE this and have been looking for something lifetime vs monthly.
1. I have a lot of therapists (solo practices) as clients and they need this tool badly. I have so many that would buy it if it had custom templates included in the lowest tier.
2. Is it HIPAA compliant?
3. Or, could I buy a higher tier and have my clients use it as users but not see each others items/things? Or is it all one account? I'd really need it whitelabeled or at least separated for this to work as an option.
Yusef_Jamy
Jun 1, 2025A: Yes, they could use it as users and not see each others content. Just make sure your invite them as USER users instead of OWNER users.
Tier 4 and 5 include both custol templates and white label
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Q: How to successfully create the report by uploading mp4 files if the meeting doesn't exist in the calendar?
I am not using Google Meet or Zoom.
My online conferencing software is GoBrunch.
Today, I tried uploading the video meeting to Jamy, but it didn't work!!
Nothing happened! Nothing really???
I noticed a “!” in the system, which leads me to believe there are some issues to address.
I would like to know if you recently implemented the requirement that a meeting must satisfy the following criteria to be processed: 1. It must exist in the calendar connected to Jamy. 2. It needs to have a valid meeting link. 3. It should include at least two participants.
If this is indeed the case, how can I utilize the Upload Video feature?
What steps should I follow to have Jamy process the video upload?
Best regards,
Yusef_Jamy
May 30, 2025A: None of those requirements apply when uploadong a file. Please raise a ticket through intercom so you can share meeting name and we can review.
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Verified purchaser
Thank you, I will contact support on Intercom.
Yes, you can upload reports whenever you want
Q: ¿How many minutes is able to record the app? What about when a meeeting takes 4 hours?
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Q: In-person meetings?
Can I upload a recording so I can get meeting summaries from in-person meetings? For example, if I'm the secretary of a club?
Yusef_Jamy
May 27, 2025A: Yes, you can upload unlimited recordings
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Verified purchaser
That's amazing! I'm looking forward to testing it out now! I'm assuming that you can upload AND have them transcribed and converted to meeting notes. Not just uploading correct? Or is there a limit on the number of meeting notes?
Q: Is there a way to add Jamy into a meeting after it has started?
I had a situation where Jamy and myself joined a meeting, but I had to exit and rejoin the meeting due to some internet/audio issues. When I came back in my Jamy wasn't in the meeting anymore. Wondering if there's a way to manually add the assistant.
Yusef_Jamy
May 27, 2025A: Hello. Yes, you can go to the Calendar section and use the Create Meeting button to add the meeting url. Jamy will join in a couple of minutes
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