JoyQR Questions

Showing 1 - 20 of 37 questions

Q: Logo has not finished uploading after 1 hour

Hello, I am using a logo that is 24kb and PNG file and while the preview looks great, I cannot download my finished QR as it has been stuck in UPLOADING LOGO for over an hour. I tried both with tracking and no tracking (passive) QRs and both are stuck in that loop.

If I scan the preview, it does redirect me to the desired URL, but when downloading it at a higher resolution (which I need), I get the QR code without the logo.

I tried regreshing the page and also using another browser (Chrome to Safari) and nothing. Can you please help?

1376d9595b0a471a90a2f5d3b6b0c63cPLUSNov 16, 2024
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Q: Webhooks

1. Does it have webhooks for no code automation tools use?
2. Can I install a paywall for downloading digital products, signups, etc?
3. Is there a way to get emails with webhooks/forms to a CRM/excel document?
4. Is there a captcha for email verification or control receiving fake emails or bots?

TheBlueAlphaPLUSNov 14, 2024
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Founder Team
Daniel_JoyQR

Daniel_JoyQR

Nov 18, 2024

A: Thank you for your questions! Here’s a response:
1. Webhooks: We do not currently have webhooks available.
2. Paywall: A paywall feature is not supported at the moment.
3. Email Collection: You can keep email subscribers within the JoyQR system, with the option to export them as a CSV file or connect to Mailchimp for email marketing.
4. Captcha: There is no captcha for email verification or...

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Q: Dynamic links?

Does this also allow you to create dynamic links like another qr product previously available on AppSumo that appears to have shut down?

I need to get my URL's back up and running but in order to do so, I have to make use of previous QR codes that pointed to a custom domain.

WYNDPLUSNov 7, 2024
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Founder Team
Daniel_JoyQR

Daniel_JoyQR

Nov 18, 2024

A: Our app does not currently allow changing the slug. However, you can contact our support team, and we’ll do our best to assist with your specific use case. It seems like you may have already reached out.

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Q: Hex Codes

How do you edit a hex code to use a brand colour? It doesn't seem possible?

paulsNov 6, 2024
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Founder Team
Daniel_JoyQR

Daniel_JoyQR

Nov 8, 2024

A: You can edit a hex code for a brand color by either:
1. Pasting or Entering the Hex Code: Simply type or paste the desired hex code directly into the color field.
2. Using the Color Picker: Open the color picker to select your desired color and adjust its opacity as needed.

Let me know if you need further assistance!

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Q: WiFi QR Code

I'm looking for url shortener tool with WiFi QR Code Generator. Is JoyQR can provide this function like competitors ?

105858469265960728616Oct 8, 2024
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Founder Team
Daniel_JoyQR

Daniel_JoyQR

Nov 18, 2024

A: Currently, we do not offer a WiFi QR code generator. However, this feature is definitely planned for future implementation. Stay tuned for updates, and feel free to reach out if you have additional questions!

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