Q: Pre-Purchase Questions
Hi, I’ve read your previous answers to other customers and have a few pre-purchase questions:
1. Can you confirm that Tier 4 includes CNAME (custom domain) and white-label options? It seems so from earlier replies, but I’d like to be sure.
2. Can end users (e.g. students) sign up and pay for courses directly? If so, which payment platforms are supported?
3. Can customer email notifications come from a custom domain (in some ways linked to white-labelling)?
4. Can I add header and footer scripts? I need this for embedding LaTeX to support Maths content unless you have it built in.
5. Is there an option to customise the site using CSS?
Thanks in advance for your help — I’m very interested in your platform but want to confirm these details before buying.
Best regards,
Sye
Konstantin_Konstantly
May 4, 2025A: Dear Sye,
Thank you for your questions! Please find the answers below:
1. Yes, Tier 4 includes CNAME (custom domain) and white-label options. Once purchased, please contact support and we’ll guide you through the domain setup and provide detailed instructions.
2. Not at the moment, we currently do not have a payment gateway or checkout functionality for end users.
3. Not at the moment, customer email notifications cannot be sent from a custom domain yet.
4. Could you please clarify where you would like to add these header and footer scripts? We’ll do our best to accommodate your needs.
5. Full CSS customization is not supported, but you can modify key elements like colors, button styles, and your logo via the Settings.
Let us know if you have any more questions - happy to help!