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Member since: Jan 2021Deals bought: 153
2 stars
2 stars
Edited Feb 16, 2025

Frustrated by the oversized logo on my video!

I’m disappointed that the downloaded video includes a large Cosmic logo, which impacts the overall presentation and quality. It would be beneficial to have an option to remove it for a more polished and professional final output.

Founder Team
Bilawal_KosmicAI

Bilawal_KosmicAI

Feb 17, 2025

Hi Francis, this is Bilawal, Head of Customer Support at Kosmic. I sincerely apologize for the inconvenience caused by the logo size on your video. I understand how this impacts your final presentation, and I appreciate you bringing it to our attention.

We want to make sure you have the best experience possible. Please reach out to me directly at bilawal@kosmic.ai, and I’ll personally look into this for you to find the best possible solution.

Looking forward to speaking with you.

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