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Member since: Oct 2020Deals bought: 38
2 stars
2 stars
Edited Nov 10, 2024

A promising work-in-progress

What they don't tell you up front is that you can only record action taking place in a Google Chrome web browser window. They say they are working on desktop apps that will allow recording of windows from other apps, but that doesn't help me today (I need tutorials for certain tasks in Excel, Word, etc.).

Also, to attempting to log in, they send you an email that contains a button you press to do the login. Apparently my web host's spam filter catches these, so I never get them. So I cannot login in the normal fashion (they sent me a hack work-around), and I can't add any sub-users at my Internet domain (whose email accounts all go through the same spam filtering).

I'm hopeful about the future, but at present Kroto does not meet my needs.

Founder Team
Kamal_Kroto

Kamal_Kroto

Nov 21, 2024

Thank you for sharing your feedback. We understand your frustration and truly appreciate your patience as we work on improving Kroto. Expanding beyond the Chrome browser to support desktop apps is a top priority for us, and we are actively developing solutions to address this limitation. We aim to make Kroto more versatile for tasks across various applications like Excel and Word.

Regarding the login issue, we are sorry for the inconvenience caused by the email filtering. We are looking into alternative methods to ensure smoother access without spam filters interfering. If you need further assistance or a workaround for adding sub-users, our support team is happy to help.

We value your input and are committed to making Kroto a tool that better serves your needs in the future. Please feel free to reach out if there are any other specific features or improvements you’d like to see. Thank you again for giving us a chance and for your honest feedback. It helps us grow.

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