I’m extremely frustrated as your product has stopped working, specifically when attempting to build a page. The process starts but fails to complete, and despite sending four emails to your support team, I have received no response. This is unacceptable and unfair to users.
I request that you either resolve this issue promptly or remove the product from your listing until it is fixed. I’m happy to demonstrate the problem to your team—please feel free to contact me to arrange this.
Thank you for your immediate attention to this matter.