4.5
Taco ratings
Customers are all about Lancepilot, praising its seamless WhatsApp marketing campaigns, robust tracking and scheduling, and user-friendly CRM tools. There are a few hiccups like initial setup challenges and delayed support responses, just small bumps on the road. Weighing the raves against the occasional grumbles, Lancepilot is hitting the mark and is a solid buy for those in need of a reliable WhatsApp marketing solution. Plus, with an impressive 4.5 overall rating from 59 reviews and a $69.00 price tag, it's definitely worth giving it a try, especially with the 60-day money-back guarantee.
AI-powered summary of customer reviews
Verified purchaser
Their support is off and founder seem to be happy with his revenue
I have tried to get access for past week but their platform has bugs that dont allow us to connect a channel. Purhcased the big plan and trying to use it now
istiakahmad
Jan 15, 2025It seems you purchased though appsumo only to give us negative review! Your Account seems to be new! How come you are claiming that our support is off, whereas everyday serving hundreds of customers via live support?
Secondly, i Never mentioned anywhere regarding our revenue or anything !! So is it justified that you are questioning my dedication to lancepilot? Please note this is my passion...
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Verified purchaser
Excellent Marketing Solution
Lancepilot has completely transformed the way I manage WhatsApp marketing for my business. The tool is intuitive and packed with features, making it incredibly easy to create and send bulk messages while maintaining a personal touch. Its automation options save me countless hours, allowing me to focus on other aspects of my business. I also appreciate the detailed analytics, which helps me track campaign performance and optimize my strategies. If you’re looking for an efficient and user-friendly WhatsApp outreach solution, Lancepilot is an excellent choice.
istiakahmad
Jan 6, 2025Hi Shuvo, Thank you for such a thoughtful review! 😊 We're delighted to hear how Lancepilot has streamlined your WhatsApp marketing and helped save you time. It's amazing to know the analytics and automation features are making a difference for your business. We're here to support you as you grow. Wishing you continued success!
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Verified purchaser
This is the best product I’ve ever come across related to WhatsApp. Best support!
This is the best product I’ve ever come across related to WhatsApp. Their customer support is highly responsive and knowledgeable, promptly answering all queries during working hours. If WhatsApp dominates communication in your region, this is the perfect solution you should try!
istiakahmad
Dec 24, 2024Hi, thank you so much for your kind words! I'm thrilled to hear that you're enjoying the product and our support. We’re always here to help and are committed to providing the best service possible. We truly believe in the power of WhatsApp for communication, and we’re excited about the upcoming features that will help you scale even more. If you ever need anything, don’t hesitate to reach out....
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Verified purchaser
Evaluating Lancepilot Promises Unfulfilled and Red Flags Raised
My experience with Lancepilot has been less than satisfactory. The technical support is either non-responsive or takes days to reply, and when they do, the responses are generally unhelpful.
The founder has not implemented any updates since the launch, despite repeatedly promising that updates would arrive the following month. As of this writing, no updates have been made.
Moreover, the founder indirectly implies a partnership with Meta, but in reality, Lancepilot is merely a client of another company that is an actual Meta partner. I won't disclose the name here to avoid promoting them.
One major concern is the 20% markup, which is quite high even with a 5% discount for Tier 4. Most other partners offer services at Meta's standard pricing, making this markup problematic, especially since most Sumo-lings are agency owners.
After researching, I found companies offering better services at competitive prices. In my opinion, Lancepilot poses a red flag for both AppSumo and Sumo-lings alike.
There's an expectation that the founder will attack this review instead of being transparent with those who have invested their time and money. I hope Lancepilot is not one of those products where the intention is to gather as much money as possible and then disappear, but I fear that might be the case. I hope to be proven wrong.
istiakahmad
Dec 12, 2024Hi, I respectfully disagree with you and deny all of your acquisition. We are working day and night to make lancepilot perfect for thousands of our daily users. I am considering your perspective and review as a Intentional move and i am leaving the judgement to the public. Secondly, everything is mentioned in our deal page and website and if something is not aligned with your expectation then you...
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Verified purchaser
Tool Looks Promising Good Support
I have update my review after I have received support. It takes time and the whatsapp chat shows blue tick by default which makes us think that the founder has seen the message but not replying. Requesting you to make a community on slack and provide support there.
istiakahmad
Dec 12, 2024Hi there, We are loved by our customers for our world class support. Kindly contact me personally and i will personally provide you my time and effort and a world class experience. Looking forward to your message. Thanks again. 🙏
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