4.9
Taco ratings
'Customers are all about Lapsula, praising its user-friendly interface, robust reminder system with SMS and email integration, and responsive customer support. There are a few hiccups like minor mobile app limitations and the need for additional customizability. Weighing the raves against the occasional grumbles, Lapsula is hitting the mark and is a solid buy for those in need of a user-friendly online booking page with iOS and Android apps to manage appointments for their team. With an overall rating of 4.9 and a 60-day money-back guarantee, it's definitely worth a try!'
AI-powered summary of customer reviews
Verified purchaser
Simple to use scheduling app, to add items to your schedule super quick and super easy
Am enjoying using this software. Very easy to use. And suprefast adding appointment via their app. Great integrations with the likes of Google calendar. Downloaded their app onto my phone from playstore, logged into account. Add appointment from the app. App shows you a list of all the appointments/ events booked today, another tab shows all upcoming appointment.
xvelasqu
May 12, 2025Thank you for your kind review 👋
We are happy to hear that you're enjoying using the mobile app. We hope to add more features to it soon so the experience is as close to the web app as possible.
Thank you for your support! 🚀
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Verified purchaser
Super Customer Support
I needed a very simple app for bookings of my small spa in Bali. Lapsula was sooo easy, I set us up within 1 hour and customer support resolved a bug ON A SPOT and did not leave our chat for a single minute while guiding me with other stuff. Seriously feeling supported and excited. Will recommend this software to any owner of salon or spa, 100%!
xvelasqu
May 9, 2025Hi there! 👋
Thank you very much for your review. We are always happy to solve any issues and to listen to your feedback about the platform. Also, we hope to keep releasing features that are useful for spas in the near future.
Thank you for your support! 🚀
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Verified purchaser
Updated review: they listen
After a bit of misunderstanding between me and them, this is my opinion:
They are willing to improve and they listen to clients like myself. Not just listen but more importantly they took actions based on feedback. This is very important for any startup.
For the team, I think the team behind Lapsula is great, nice customer support. Five tacos for the team.
For the product, I think the product itself still has a long way to go to compete with cal.com or calendly. Three tacos for the product for now. But hey, this is still a new product. Maybe it isn't fair to compare them with the big guys.
Overall, my rating should be four tacos, but I will give one extra to show my support to Lapsula.
xvelasqu
May 9, 2025Hi Farchan! 👋
We really appreciate your support and your understanding that we are a small team, yet very passionate about developing software and being useful to our customers.
Regarding our support channels, we are always available in the in-app chat. If outside European office hours, just drop your email and we will follow up on the next business day.
Thank you for your review! 😄
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Verified purchaser
⭐⭐⭐⭐⭐ A hidden gem with top-tier support!
Lapsula has been a game-changer for my workflow. The app is intuitive, fast, and packed with exactly the features I need — no fluff, just real functionality that works out of the box.
What impressed me the most is the customer support. Honestly, it's one of the best I’ve seen on AppSumo. They respond quickly, go above and beyond to help, and truly care about the user experience. You feel like you're not just buying a tool, you're partnering with a team that listens and improves constantly.
I’ve used dozens of tools from AppSumo, and Lapsula easily ranks among the top. Stable, efficient, and with a roadmap that shows serious commitment.
If you're on the fence, don’t be. Grab it now — this one is a keeper!
xvelasqu
Apr 21, 2025Thank you for your comments! We're glad we could help. 😄
Stay tuned for new features later this month! 🚀
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Verified purchaser
Quality product
Web based side is easy to use and understand. Mobile side is a bit bare but works on accepting/declining calendar invites and your booking link. I am enjoying the product.
xvelasqu
Apr 17, 2025Thank you for your review! We really appreciate your comments. 🚀
Feel free to reach us at info@lapsula.com if you'd like to share more detailed feedback. We want that extra taco! 😁
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