Q: On the Fence
Hello!
You definitely are trying to solve a problem worth solving. I’m going to outline some concerns I have:
1) Privacy & Security
How can we trust you with such valuable information? What kind of access do you have? Surely, you must be able to access it in the event of a court order, for example, which means there is a back door.
What if some hackers were to target the company?
2) Reliability
I want this company to succeed. In the event that after a few years, circumstances force you to close, what happens then? Hopefully, most people here are signing up for the longer term.
Is it possible to do some form of export of the vault?
Wishing you the best!
Seisdedos
Oct 12, 2024A: Hello! You definitely are trying to solve a problem worth solving, Let me address each of your concerns to put your mind at ease:
1) Privacy & Security
I completely understand your concern, and this is something we’ve prioritized from day one. At Leggado.Digital, privacy is fundamental, we have no access to the stored data.
All information is encrypted, meaning that even we cannot view it, in the unlikely event of a court order, we would not be able to decrypt your data because we don’t hold the keys, this eliminates the possibility of any "back door."
Regarding hackers, we employ multiple layers of protection, including two-factor authentication, advanced encryption, and regular security audits.
Additionally, we ensure that our systems are updated and aligned with industry best practices, so you can trust that your information is always safe.
2) Reliability
You bring up an excellent point that, to be honest, we hadn't fully considered before.
However, we’re always listening to our users, and if we ever decide to close our doors, we will commit to creating an export tool so that you can transfer your data to another platform or keep it in a secure format.
We want to ensure that your information is always under your control, even if circumstances change.
We are dedicated to making Leggado.Digital a long-term solution for protecting your digital legacy, and we’ll continue doing everything in our power to make that happen.
Thanks again for your support and for helping us improve with your questions. Wishing you the best!