Q: Clarification on Video Playback Resolution for Uploaded 1080p Content
Hello Team,
We are considering purchasing live2.ai and have a question regarding video quality. If we upload a video in 1080p resolution, will our customers/viewers be able to watch the video in full 1080p, or is the playback quality downgraded or bounded to 480p? We understand that live2.ai compresses video uploads, so we’d like confirmation on whether this compression affects the maximum resolution available to viewers.
Please clarify:
1.Is the original 1080p resolution preserved for end-users after upload?
2. Is there any forced downscaling or quality cap (e.g., limited to 480p) in the playback?
3. Are there any settings we can adjust regarding video resolution and compression?
Your response will help us decide whether to proceed with the purchase.
Thank you!
Neha_Live2.ai
Apr 25, 2025A: Thank you so much for your question, we truly appreciate it!
Here’s a detailed breakdown to clarify how live2.ai handles video quality:
1. Is the original 1080p resolution preserved for end-users after upload?
Yes, absolutely! If you upload a video in 1080p, we preserve that resolution. Your viewers will be able to watch the video in full 1080p, provided their internet connection supports it.
2. Is there any forced downscaling or quality cap (e.g., limited to 480p) in the playback?
No, we do not impose any quality cap or force videos to downscale. Similar to platforms like YouTube, our player automatically adjusts the playback quality based on the viewer’s internet speed to ensure smooth performance without buffering. But if their connection is stable, they'll get the full HD experience.
3. Are there any settings to adjust resolution or compression?
Currently, we don’t offer manual settings for adjusting resolution or compression. That said, our system is optimized to always prioritize delivering the highest possible quality to end-users based on their connection.
We’re committed to making sure your videos look great and perform smoothly for your audience. If you have any other questions or need help getting the most out of live2.ai, feel free to reach out — we’re here for you!